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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler T

Tyler T

September 18, 2026

5  out of  5
rating by Tyler T
"Cheyenne has always handled my insurance and does a great job, auto home and life insurance!"
We responded:
"Thank you so much for the review Tyler! We appreciate you trusting us with your life insurance, homeowners insurance, and auto insurance! Cheyenne does a great job helping our customers make sure we meet your insurance needs! Thank you!"
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Melissa Spears

September 18, 2026

5  out of  5
rating by Melissa Spears
"Cheyenne is best!! She has helped me for the past several months and she always answered all my questions swiftly. She got me switched over in a breeze and was able to save me a lot of money. Thank you Cheyenne for everything."
We responded:
"Melissa thank you so much for your review! I'm so happy Cheyenne could help you out! We look forward to working with you!"
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Danielle Edwards

September 17, 2026

5  out of  5
rating by Danielle Edwards
"All the staff are amazing to deal with. But Kaitlyn is who I deal with the most and she is absolutely amazing and very helpful when I have questions or concerns. I really appreciate everything she helps me with and thankful I have an amazing insurance company."
We responded:
"Thank you so much Danielle! Kaitlyn does a great job taking care of our customers, I'm so happy she could help you! We look forward to working with you!"
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Chance Griffith

September 17, 2026

5  out of  5
rating by Chance Griffith
"Fairly new but State Farm has been good to me so far. And Kaitlyn has been very available and easy to communicate with. She gets right on any issues."
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Donald Huson

September 17, 2026

5  out of  5
rating by Donald Huson
"Kaitlyn was such a Great help in getting my insurance switched over at a much better rate and better coverage on our vehicles as well as out home and Rv. Thank you So Much!!"
We responded:
"Donald thank you so much for your review! I'm so glad we could help you out and save you some money! Please let us know if there's anything else we can help you with!"
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Mandy Yauchzee

September 17, 2026

5  out of  5
rating by Mandy Yauchzee
"I have a fear of calling places, but Kaitlyn was so sweet and understanding that it made the whole process feel more like friends catching up. She’s such a sweetheart!"
We responded:
"Thank you so much Mandy! Kaitlyn does a great job taking care of our customers, I'm so happy to hear she took great care of you while meeting your insurance needs! Reach out anytime you have questions!"
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Bob Shuball

September 15, 2026

5  out of  5
rating by Bob Shuball
"Kaitlyn was very professional and helpful."
We responded:
"Thank you so much for your review Bob!"
Profile photo of Katie Derner

Katie Derner

September 15, 2026

5  out of  5
rating by Katie Derner
"I cannot say enough amazing things about Kaitlyn. She is so kind and helpful. Definitely will be continuing to work with this company because of her! ❤️"
We responded:
"Katie thank you so much for your review and kind words! Kaitlyn does a great job kindly helping our customers meet their insurance needs whether auto, home, life, health, etc. We look forward to continuing to work with you!"
Profile photo of Andrea Clark

Andrea Clark

September 15, 2026

5  out of  5
rating by Andrea Clark
"Cheyenne answered my questions and guided me through the change to their agent. She is helping me with our new home and having it appropriately insured."
We responded:
"Thank you so much Andrea! Cheyenne does a great job taking care of our customers, and answering any coverage questions they have. I'm so happy she was able to help you! "
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Bouncy Bunny

September 15, 2026

5  out of  5
rating by Bouncy Bunny
"Cheyenne is my go to person she has help i
Me in everyway possible she made my insurance go way down and I am very greatful for her!"
We responded:
"Thank you so much for your review! I'm so happy Cheyenne could help you! We look forward to continuing to work with you!"
Profile photo of Shelby Kendrick

Shelby Kendrick

September 14, 2026

5  out of  5
rating by Shelby Kendrick
"Kaitlyn is always very fast with anything I am needing help with! She got back with me the same day with my quote and questions on all my cars! Very helpful and amazing to deal with! She made my first time doing insurance very easy!"
We responded:
"Shelby thank you so much! Kaitlyn is always quick to respond and to take care of all of our customers! I'm so glad she could help you out! We appreciate your review, and you as a customer!"
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lucy Rivera

September 14, 2026

5  out of  5
rating by lucy Rivera
"Cheyenne was the representative that help me out with proving information for both my vehicle's and also provided me information with additional bundle packages they offered. Cheyenne was very pleasant and so easy to talk with and she understood our needs. I really enjoyed speaking to her and made our transition over to them very easy. Cheyenne up the good work and your fabulous customer service you provide. Thank you for all you."
We responded:
"Thank you Lucy! Cheyenne does a great job taking care of our customers, and I'm so glad she could help you out! We look forward to working with you!"
Profile photo of Bailey Altizer

Bailey Altizer

September 14, 2026

5  out of  5
rating by Bailey Altizer
"Kaitlyn was so helpful and made everything really easy for me. She was friendly, patient, and took the time to answer all of my questions without making me feel rushed. I really appreciated how easy she was to talk to and how smoothly she made the whole process go. I had a great experience and would definitely recommend working with Kaitlyn!"
We responded:
"Bailey thank you so much for your review! I'm so happy Kaitlyn was able to help meet your needs, and make it such an easy process for you! We appreciate it, and look forward to working with you! "
Profile photo of Rex Draconis

Rex Draconis

March 13, 2026

5  out of  5
rating by Rex Draconis
"Kaitlyn was an absolute joy to talk with, helped out brilliantly with my insurance quote, and future endeavors, 10/10 would recommend. She was very quick to answer all my questions to the best of her ability"
We responded:
"Rex thank you so much for your review! I'm so glad Kaitlyn was able to help you out! We work hard to try and help meet all of our customers insurance needs! We look forward to working with you! Thank you!"
Profile photo of Jamie Johnson

Jamie Johnson

February 27, 2026

5  out of  5
rating by Jamie Johnson
"Cheyenne is my go to person. She's always helpful and takes care of business in a timely manner. The office as team is pretty awesome! 😊"
We responded:
"Jamie thank you so much for your review, we really appreciate your kind words! Thank you!"
Profile photo of Christina Creasy

Christina Creasy

February 20, 2026

5  out of  5
rating by Christina Creasy
"Helped with new teen driver quote and understood my concerns. Cheyenne is very people oriented and serves her community families very kind"
We responded:
"Thank you so much for your review! I'm so happy Cheyenne was able to help out!"
Profile photo of Kaeden Coffey

Kaeden Coffey

February 20, 2026

5  out of  5
rating by Kaeden Coffey
"Chey helped my family with everything we had questions about. She is a very sweet young lady"
We responded:
"Kaeden thank you so much for your review!"
Profile photo of Jackie Clark

Jackie Clark

February 20, 2026

5  out of  5
rating by Jackie Clark
"Cheyenne very knowledgeable and helpful with all my questions"
We responded:
"Thank you so much Jackie, we really appreciate your review! "
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Kristi

February 20, 2026

5  out of  5
rating by Kristi
"I always enjoy talking with Katelyn, at the Bedford, VA, State Farm Insurance, and it is always a pleasure!
Katelyn is so helpful and friendly and she definitely goes that extra mile!!!
I am thrilled with the cost of my bundled auto and homeowners insurance!! Thank you State Farm!!"
We responded:
"Thank you so much for your review! I'm so glad we could help you with your auto insurance and home insurance!"
Profile photo of Brandie Breeden

Brandie Breeden

February 20, 2026

5  out of  5
rating by Brandie Breeden
"Kaitlyn is amazing had every answer to all my questions and set us up with all our needs in one bundle she was very patient with us and was a pleasure to deal with all around even shared a few laughs... Thank you again Kaitlyn"
We responded:
"Thank you so much for your review! We always work hard to meet all of our customers insurance needs! Thanks!"
Profile photo of Kaylin Cox

Kaylin Cox

February 20, 2026

5  out of  5
rating by Kaylin Cox
"Cheyenne has helped me many times with finding the best rates for my auto insurance! She is very knowledgeable and so easy to work with! Thanks for your help Cheyenne"
We responded:
"Kaylin thank you so much for your review, we appreciate it!"
Profile photo of Christina Creasy (*LoWBoY214*)

Christina Creasy (*LoWBoY214*)

February 20, 2026

5  out of  5
rating by Christina Creasy (*LoWBoY214*)
"Chey T always goes the extra mile to help with any and all questions. She has a wonderful personality"
We responded:
"Thank you so much for your review! She does a great job taking care of of all of our customers!"
Profile photo of William Dickenson

William Dickenson

February 20, 2026

5  out of  5
rating by William Dickenson
"Cheyenne Thompson is very polite professional and always willing to help. Pleasure to work with"
We responded:
"Thank you for your review William! We really appreciate it!"
Profile photo of Theresa Kennedy

Theresa Kennedy

February 20, 2026

5  out of  5
rating by Theresa Kennedy
"I have delta wit another popular insurance company for decades paying outrageous premiums! State Farm quoted me a fraction of what I had been paying with them. Chyanne was extremely polite and helped me with over my vehicles when my coverage was due and I was so happy! You can't go wrong giving them a call!"
We responded:
"Theresa thank you so much for your review! I'm so happy we could save you money on your auto insurance!"
Profile photo of Amari Lee

Amari Lee

February 20, 2026

5  out of  5
rating by Amari Lee
"Kate shows nothing but patience and protectiveness when it comes to her help. I’m very much thankful to have her on my side when I’m in help or aid with an issue."
We responded:
"Amari thank you so much for your review! She does a great job taking care of our customers!"